MIMAKI SINGAPORE PTE. LTD.

Support

Technical support page for Mimaki products including FAQs or OS/SW compatibility with our software products.

Mimaki Official Customer Support Channel

Operation guides, daily maintenance procedures and other useful videos are available on the customer support channel.

  • Mimaki Support official Ch.



  • New video introduction


     
     

    Cleaning under the carriage
    Cleaning frequency: Daily
    Please perform the maintenance after work
    end of the day.


    Cleaning around the wiper
    Cleaning frequency: Daily
    Please perform the maintenance after work
    end of the day.


     
     

    Cleaning the cap rubber and NCU
    Cleaning frequency: Daily
    Please perform the maintenance after work
    end of the day.


     
     




    Recommended videos





    330serie
    Waste Ink Tank Replacement

    Replace the waste ink tank when
    "Check waste ink tank"
    is displayed on the display.


    330serie
    Nozzle Washing

    If printing defects (e.g., nozzle clogging
    or deflection)remain unresolved even
    after head cleaning apply
    nozzle washing to the print head.


     
     

     330series 
    Nozzle recovery setting method

    If the missing nozzle of a specific nozzle
    cannot be recovered, you can print by using
    another nozzle instead of using that nozzle.
    330series 
    Carriage Underside Cleaning

    Maintenance frequency: Once a week
    "Please go when you have finished working
    for the week."

     
       
     
     
     2L ink pack How to set
      Set the ink pack correctly and use it.


     330series 
     Cleaning and replacing wipers

     Maintenance frequency: Once a month
     Wiper replacement: "Wiper end" on the
     machine screen please replace it when
      is displayed.


     330series 
     Cap Rubber Cleaning

     Maintenance frequency: Once a week
     "Please go when you have finished working
     for the week."

     
    UJF-30/6042MkⅡ(e) 
     Head nozzle surface maintenance


     Maintenance frequency: 1 to 3 times a day

     UJF-30/6042MkⅡ(e)
     Nozzle wash


     UJF-30/6042MkⅡ(e)
     Nozzle recovery setting method




    For other support videos, please see "Mimaki Support Video Official Ch.".

  • Mimaki Support official Ch.
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