• The motor feeding the media (motor A) and the motor moving the pen and the cutter blade from side to side (motor B) have an excessive load, resulting in the error.

1. If "ERR40 MOTOR A" or "ERR42 A CURRENT" is displayed, check on the followings.

1) Media meets the specifications
Make sure the media weight, thickness, and width meets the specifications. Using other media may result in unstable feeding.
[Q. Which media is settable?]

2) When heavy media is used
Select [SHEET TYPE] - [HEAVY].
For details, see "OPERATION MANUAL. "

3) When paper is jammed
See below.
See [Q. Paper jam occurs ] to remove the media.

2. If "ERR41 MOTOR B" or "ERR43 B CURRENT" is displayed, check on the followings.
1) When paper is jammed
See [Q. Paper jam occurs ] to remove the media.

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