• Please see the following information which is the cause and countermeasure of the wrinkle issue.

① The case of the wrinkle issue which is caused by the media condition itself.
[Reference]：
See the following manual.
・ 『Operation manual』-[Chapter 1]-[Media]-[Limited media]
[Detail]：
If the media condition is out of condition from the list which is in the manual above, printer may not able to feed it straight and it will be the wrinkle issue.
So please make sure that your media satisfies the media condition which is on the list.

② The case of the wrinkle issue which is caused by the media set up.
[Reference]：
See the following manual.
・ 『Operation manual』-[Chapter 2]-[Media]-[Limited media]
・ The other Q&A 『What is the counter weight for? How to set up?』
[Detail]：
Check out the media is flat and set up straightly on the area where is between “Feeding unit and Feeding belt” and “Feeding belt and Take up unit”. If it is not set up straightly, the media start to have skewing and it will become to the wrinkle issue.
Although it is set up straightly, if there are any wrinkles on the media surface where the area between “Feeding unit and Feeding belt”, it will be deeper wrinkles after it pass through the pressure roller.

③ The case of the wrinkle and curved media edge issue which is caused by the weakened adhesive.
[Detail]：
If the adhesive on the Feeding belt is weak, the media can not be hold flatly and get be wrinkled.
Then you need to clean the belt surface once, and put new adhesive on the belt surface to get better adhesion.
Although the adhesive is sticky enough to hold the media, if the pressure of the pressure roller is not strong enough, the media also can not be hold well.
Then you need to adjust the pressure of pressure roller.

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