“High productivity”, “high-definition”, and “beauty of the solid area” are required for printing supersized graphics used for decoration of events like concert venues. M-64s fulfills these requirements, which makes it our favorite printer. However, we want to replace it because minor errors occur frequently. We also want to avoid troubles associated with the change of the dealer/maintenance provider (from OKI to Mimaki).
After replacing the machines, they started to operate smoothly and allowed us to work on almost the maximum production from the start. Minor errors decreased significantly compared to the previous machines. The stable operation is generating more cushion on the delivery schedule than ever. We did not have any particular dissatisfaction over the support, but we feel a sense of security in the support of Mimaki specializing in large-format printer.